Permanent Makeup Studio Policies

Welcome

Thank you for choosing Aun Lee Permanent Makeup.

Since beginning my Permanent Makeup career in 2014 and serving clients in Fort Walton Beach, Florida since 2017, I have been committed to providing beautiful, natural-looking results while giving every client the personalized care and attention they deserve.

Permanent makeup is an investment that can last for years, and I appreciate the trust you place in me. Every appointment is reserved exclusively for you, and I strive to create a relaxing, professional experience from start to finish.

To help everything run smoothly for all clients, please review the following studio policies before booking your appointment.

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📌Appointment Length

Most permanent makeup appointments require approximately 2–3 hours, depending on the procedure.

Your appointment time is reserved exclusively for you, so I kindly ask that you arrive on time and notify me as soon as possible if your plans change.

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📌Appointment Deposits

A non-refundable deposit is required to reserve your appointment.

  • $100 for all new permanent makeup procedures
  • $50 for touch-up appointments

Your deposit will be applied toward the total cost of your procedure.

Payment Options

  • Cash
  • Venmo
  • Zelle
  • Square (4% processing fee applies)

Clients booking online through Square will automatically pay the required deposit during booking.

Clients booking by phone or text will receive a payment link for Square, or may pay through Venmo or Zelle.

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📌Appointment Reminders

To help you stay on schedule, you will receive two appointment reminders:

  • 48 hours before your appointment via email
  • 24 hours before your appointment via SMS (text message)

Please review your appointment details when you receive these reminders to ensure the date and time still work for you.

If you need to reschedule or make any changes, please contact us before the 24-hour notice period to avoid cancellation fees or the forfeiture of your deposit.

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📌Rescheduling

I understand that unexpected situations happen. If you need to reschedule, please notify me at least 24 hours before your appointment.

When sufficient notice is given, your deposit may be transferred to your new appointment date.

Appointments changed with less than 24 hours’ notice will forfeit the deposit, and a new deposit will be required to reserve another appointment.

Because each appointment is several hours long, last-minute changes rarely allow enough time to offer the appointment to another client.

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📌Cancellations

All deposits are NON-REFUNDABLE.

If you need to cancel but would still like to schedule another appointment, please contact me as early as possible.

With 24 hours or more notice, I am happy to transfer your deposit to a future appointment.

Cancellations made with less than 24 hours’ notice will result in the loss of the deposit, and a new deposit will be required when rebooking.

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📌Complimentary Consultations

Your first consultation is complimentary.

If you miss your consultation without notice or cancel with less than 24 hours’ notice, future consultations will require a $25 consultation fee.

This policy helps ensure consultation appointments remain available for clients who are ready to book.

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📌No-Show Policy

If you do not arrive for your scheduled appointment and have not contacted me, your appointment will be considered a No-Show.

If you are more than 20 minutes late and I have been unable to reach you, your appointment may also be considered a No-Show.

In either case:

  • Your appointment will be canceled.
  • Your deposit will be forfeited.
  • A new deposit will be required to schedule another appointment.

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📌Running Late

If you are running late, please call or text me as soon as possible.

I schedule appointments carefully to provide each client with my full attention while staying on time for the next guest.

Clients arriving more than 20 minutes late may need to reschedule if there is not enough time to complete the procedure safely and without affecting other scheduled appointments.

If rescheduling becomes necessary due to late arrival, the deposit may be forfeited, and a new deposit will be required to reserve another appointment.

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📌Payment

The remaining balance is due at the time of your appointment.

Accepted payment methods include:

  • Cash (preferred)
  • Venmo
  • Zelle
  • Credit Cards
  • Debit Cards
  • Gift Cards

Please note that credit, debit, and gift card payments are subject to a 4% processing fee.

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📌Thank You

Thank you for understanding and respecting these policies.

They allow me to dedicate the time, focus, and personalized care each client deserves while providing the highest quality permanent makeup experience.

I truly appreciate your trust and look forward to seeing you at your appointment.

 

✖